Walt Disney World Swan and Dolphin Resort

1500 Epcot Resorts Blvd.

Lake Buena Vista, FL 32830

(407) 934-4000

Room rate: $209/night


With seven of the world’s top theme parks and more than 100 additional attractions, Orlando is unlike any other destination. Be sure to build some time into your schedule before or after Synergy to explore all the city has to offer!


Attendees will be able to explore one of the Walt Disney World theme parks during Wednesday night’s Evening at Epcot, but Tuesday’s Night on your Own is a perfect opportunity to check out the rest of the place “Where Dreams Come True.” Synergy attendees and their guests can purchase Disney theme park tickets at 10 percent off regular prices. Tickets must be purchased prior to 5 p.m. on April 22 either through the Synergy 2018 Disney Tickets website or by calling the Disney Ticket Reservation Center at 407-566-5600. Discounted tickets are valid during the conference and during pre- and post-conference stays.


Available on the iOS App Store or the Google Play Store.

If you don’t have an iOS or Android device, click here for the web version of our app


How can I get from the airport to the Swan Hotel?

KEY2ACT has negotiated discounted rates for shuttle service between Orlando International Airport and the Swan Hotel.

Super Shuttle

Price: $18/person in a shared-ride van, $45 for 1-3 passengers in a nonstop ride. All prices one way. To receive discount, click link above and enter discount code 3L8MD when booking.


When will the Registration Desk be open?

The Synergy Registration Desk is staffed from 7 to 9 p.m. Sunday, 7 a.m. to 5 p.m. Monday through Wednesday and from 7 a.m. to 1 p.m. on Thursday. The Desk will be closed during Monday’s Opening Session.


What will the weather be like?

Orlando high temps in April are typically in the mid-80s, with lows in the mid-60s. Conference rooms at any hotel are usually very cool, as are some Florida evenings, so we recommend bringing layers, as all of our special events will be held outside. To check the weather while you’re packing, visit your favorite weather website or app and enter ZIP code 32830.


Will I be fed?

Breakfast and lunch will be provided daily Monday through Wednesday, and breakfast on Thursday. Dinner will be provided at Monday evening’s Welcome Reception.


Can I meet one-on-one with someone from KEY2ACT?

Yes, we’d love to meet with you! Meetings with members of our Executive, Professional Services (consultants), Support, Development and Sales teams can be scheduled by emailing synergymeetings@key2act.com. During Synergy, 1:1 meetings can be scheduled at the Synergy Registration Desk.


How can I get help with the Synergy mobile app?

Stop by the Synergy Registration Desk at any time during the conference and someone will be able to help you with any app questions. The mobile app will be available to download in April.


How can I get help with something else?

Before and during the conference, questions can be sent via email to synergy@KEY2ACT.com. During the conference, assistance can be found at the Synergy Registration Desk.